How to edit a follow-up Message after a campaign has started in Flowkon

Flowkon allows you to edit follow-up messages even after a campaign has been launched. This is useful if you need to correct a typo, improve the message content, update a call-to-action, or personalize your outreach based on campaign performance.

Note: Changes will only apply to follow-up messages that have not yet been sent. Messages that have already been delivered cannot be edited or recalled.

Steps to Edit a Follow-Up Message

Step 1: Open the Campaign 

1. Navigate to the Campaigns section.
2. Select the active campaign whose follow-up message you want to edit.

Step 2: Go to the Sequence 

1. Open the campaign details.
2. Navigate to the Sequence.
3. Locate the follow-up message you want to update.

Step 3: Edit the Follow-Up Message

1. Click on the follow-up message.
2. Update the message content as needed.
3. You can modify:
   • Message text
   • Personalization variables
   • Links
   • Call-to-action
   • Formatting 

Step 4: Save Changes 

1. After making your edits, click Save changes.
2. The revised message will be used for all scheduled follow-ups that have not yet been sent.

What Happens After Editing?

• Future scheduled follow-up messages will use the updated content.
• prospects who have not yet reached that follow-up step will receive the edited message.
• Messages that have already been sent will remain unchanged.
• Editing a follow-up message does not restart the campaign or affect the campaign's progress.

Best Practices

• Review your message before saving to avoid errors.
• Ensure personalization variables are correctly formatted.
• Test any updated links to confirm they work as expected.
• Keep your messaging consistent throughout the sequence.
• Avoid making frequent changes while a campaign is actively sending messages, as this can lead to inconsistent communication across different prospects.

Frequently Asked Questions

Can I edit the first message after the campaign has started?

Yes, you can edit it. However, the updated version will only be sent to prospects who have not yet received the first message.

Will editing a follow-up affect prospects who already received it?

No. Once a message has been sent, it cannot be changed or resent automatically.

Do I need to restart the campaign after editing a follow-up?

No. Simply save your changes. The campaign will continue running, and pending follow-up messages will use the updated content.

Can I edit multiple follow-up messages?

Yes. You can edit any pending follow-up message in the sequence. Each saved change will apply to future scheduled sends for that specific step.